Every business aims to provide users with the best experience possible using the appropriate strategy, technologies, and tools. When you have an engaging tool and platform where every piece of the data is managed and it offers the best experience to visitors, you can ensure growth.There are plenty of tools that can help your SMB with operational management.
In this regard, Customer Relationship Management (CRM) is one of the best tools to consider. With this, you can streamline every operation and convert more leads. It can nurture leads, manage interactions, and offer value to keep the user engaged. No matter whether you are a small business or an enterprise-level business, CRMs are for everyone. When you choose a quality CRM, you can manage your resources and enable adequate management in your business. Although there are plenty of CRMs in the market that you can use to elevate your presence, you need to find the best one for your needs.
If you are looking for an effective CRM for small businesses, here are the top names to consider. You can consider one of these CRMs with your budget, needs, and functionalities.
Zoho CRM |
A CRM with unlimited scaling capabilities |
HubSpot CRM |
Simplify integration with third-party apps |
Insightly |
Best customer support |
Agile CRM |
Valuable sales management features |
Streak |
Best for Gmail integration |
Bitrix24 |
Simplified management for tons of users and contacts |
eWay-CRM |
Effective project planning and email marketing |
Freshsales Suite |
Clean interface with quality support and standard security |
Nimble |
Quick set-up with the feature built specifically for small businesses |
Capsule CRM |
Plenty of project management features |
Choosing the best free CRM for your needs can be very challenging. There are plenty of CRMs and every one of them has some unique features that make them chosen by businesses. When you are looking for a free CRM, there are some limitations to the options; every free one doesn’t have all the features you need. Here are the top factors to consider when you are looking for a CRM for your small or medium-scale business:
After these considerations, you should choose one based on what suits your requirements the best. Here is a list of the top 10 free CRM software you can choose from:
If you are looking for a CRM that offers valuable real-time data, Zoho should be your first choice. With features for customer interaction and business process automation, it is a great CRM to nurture leads. This tool comes with a user-friendly interface and offers many mobile-friendly features.
Zoho CRM's paid version has four options which are standard, professional, enterprise, and ultimate. You can choose one based on your needs. You can also choose the Zoho Bigin which is built for SMBs. It also offers a free version with limited features.
It is a great CRM for your business if you want to streamline customer interactions and integrations with third-party applications. It can be used to automate communication across teams in the organisation as well. If you own a small-scale business, it can be a great tool and it is upgrading regularly as well.
HubSpot CRM has paid plans for every scale of business. If you want to use the CRM suite of HubSpot as a small business, it has three plans. One is free and the other two are Starter and Professional. If you scale up in the future and want to leverage the CRM as an enterprise-level business, you can consult with HubSpot experts from our team. The Professional plan also has some features that can help your big-scale business.
If you are looking for a forever-free plan with a CRM as a small or medium-scale business, Insightly is one of the best to consider. With this, you can streamline your lead management and manage projects effectively. It offers great customer service and you can customise features as per your business requirements.
It has three other plans in addition to the free one. The plans are Plus, Professional, and Enterprise. All the plans are billed annually and you can easily scale up to the paid version if you are using the free plan. You can analyse the features with the free trial as well.
It is one of the best free CRMs for your business needs related to sales and marketing operations. With plenty of options for sales management, you can elevate the customer experience. It is available to use for 10 users for free and you can easily upgrade to the paid plan whenever you scale up your business.
Pros of the Agile CRM
Agile CRM offers a flexible pricing model so businesses of every scale can use it as per their needs. Other than free, it comes with Starter, Regular, and Enterprise versions. While the free one is great for sales activities, paid versions have many additional features for marketing and service channels that you can use in your business.
If you want to get the best results out of your Gmail, it is the best CRM to have. It has many effective features for accessing and extracting quality information from Gmail. It is most suitable for processes like sales, email support, hiring, etc. If you want to streamline communication and collaboration across your organisation, Streak should be your top consideration.
It offers multiple plans if you want to upgrade and want additional features. The features are Solo, Pro, Pro Plus, and Enterprise. You can choose the one based on your team's length and what you need from Streak. This CRM lets you pay either on a monthly basis or on an annual basis.
It is one of the best CRMs to take into consideration if you have a large team and a lot of contacts. It can help you with the management of many contacts with ease. It can streamline team communication and let you leverage unlimited features that can help your business. It also offers simplified automation tools to create a cutting-edge experience.
Bitrix24 has two options for billing, you can either pay every month or pay once a year. It has four kinds of subscriptions for CRM other than the free one. Depending on your needs and budget, you can choose between the Basic, Standard, Professional, and Enterprise plans.
If you are looking for a CRM that is the best for the Outlook platform, you should go for the eWay CRM. You can choose this for effective email marketing campaigns and it can be a great option for lead and contact management. With simplified options for customisation, you can also leverage the benefits of efficient campaign tracking.
It can easily be moved to the paid version. There are three plans for eWay CRM, Basic, Professional, and Enterprise. You can pay with the monthly, yearly, and three-year plans for upgrading to the paid eWay CRM. You can compare the plans and choose the best that fits your needs the best.
With this CRM, you can keep track of customer data in one central location and improve the admin's experience. With this, you can send 2,000 bulk emails per user per day. Moreover, it can be helpful in reporting and contact management. It is a great CRM for small teams with effective management as you can handle and customise every feature.
If you want to upgrade from the free plan, Freshsales Suite offers three plans. You can choose Growth, Pro, and Enterprise based on your requirements. It is also one of the best CRMs if you are looking for add-ons. You can choose add-ons with additional payment and supercharge your business for every business activity.
This CRM is specially built for small-scale businesses that use Office 365 and Google WorkSpace. It is very quick to set up and saves time with onboarding to the CRM capabilities. With features like social media integration, sales intelligence, and marketing automation, it can elevate business performance.
If you are looking for the paid version, it has two options, monthly and annually. With the annual pricing model, you can save up to 17%. You get additional features like one-on-one calls and access to training webinars with this. From daily Q&A sessions to quick email support, it has many features to elevate your CRM activities.
It is a CRM built for small and medium-level businesses. If you run a B2B business, you should consider this. It is a cloud-based platform that also offers a feature-rich mobile app. You can get features like lead management, contact organisation, customer segmentation, and active customer support.
If you want to upgrade to the paid version of the Capsule CRM, you can get one of the four options it offers. It has Starter, Growth, Advanced and Ultimate versions with unique features. Every plan has different storage and features so you should research thoroughly before making a choice.
These are the top 10 CRMs that you can consider as a small or medium-scale business. Your choice should be based on your requirements from the CRM and how you want to elevate the business. You should consider factors like budget, functionality, and ease of use to ensure you get the best results.
If you want any kind of assistance with CRM implementation for your business, you can contact our CRM experts. You can not only save time with this but also get the most suitable solution for your business. Want to know more, contact the our team now!